RETURN & REFUND POLICY

Returns & Refunds

If you are not satisfied with your purchase, you may request a refund within 30 days of confirmed delivery for your first order only.

To qualify:

• The order must have been placed directly through our official website.

• The refund request must be submitted within 30 days of the delivery date.

• Proof of purchase is required.

• Limit of one refund per household.

Refunds apply to the product price only. Original shipping costs are non-refundable.

We reserve the right to deny refunds in cases of suspected misuse, abuse, or repeated refund requests.

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Results Disclaimer

Individual results vary. Our products are not intended to diagnose, treat, cure, or prevent any disease. Lack of perceived results does not constitute a defective product.

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Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 20 days of delivery with:

• Order number

• Clear photos of the product and packaging

We will replace the item or issue a refund where appropriate.

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Chargeback & Dispute Policy

If a chargeback or payment dispute is initiated before contacting our support team, the order becomes ineligible for refund while the dispute is under review.

We reserve the right to provide proof of delivery, order confirmation, and policy acceptance records to the payment processor to resolve disputes.

Customers are encouraged to contact our support team first to resolve any issues promptly.

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How to Request a Refund

To request a refund, contact:

purenutrientwellness@gmail.com

Include:

• Full name

• Order number

• Reason for request

Approved refunds are issued to the original payment method within 5–10 business days.